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Client portal · dup exclusive

Your whole operation, with clarity in one place

A portal built for you to track hours, activities, deliveries and documentation for your store in real time. You ask, we organize it — and everything gets logged, with transparency from start to finish.

portal.dup.agency
Why it exists

More than a dashboard. A way to work with peace of mind.

We step in to organize, plan and execute your store's evolution with clarity. The portal is where all of that stays visible to you — we run the operation, you run the business.

Real transparency

Hours, deadlines and status in plain sight, in real time. You always know where things stand.

Everything on record

Conversations, decisions, reports and meeting notes, all saved. Look them up whenever you want — no need to rely on memory.

A senior by your side

Whoever does the work is who talks to you. No turnover, same duo from start to finish.

What's inside

Everything you need, no noise

01

A transparent hours package

See exactly how many hours have run this month, what's left in the package and when it renews. No black box: every hour shows up by brand and by activity, updated in real time.

Consumption by brand, updated live
We let you know when there's room to use more
02

Ask however's easiest for you

Write it out, record an audio or attach a file. We transcribe it, organize it on the board, and you follow each card from To do to Done — with deadline and owner always clear.

TextAudioAttachment
03

A documentation base at hand

Learn your way around your store at your own pace. Straight-to-the-point guides on VTEX, processes and SEO, written by us and organized by category — always there when you need them.

VTEXProcessesSEO
July 2026
Upcoming times with Bruno
Tue · Jul 1410:00 AM
Thu · Jul 163:30 PM
Fri · Jul 179:00 AM
Confirm time
04

Schedule a call without the email back-and-forth

Pick the time right in the portal and you're set. The check-in call is clear for both sides, with the invite and agenda already in place. Easy to book, easy to remember.

A fixed monthly check-in call
Meeting notes recorded and saved in the portal
05

Tools exclusive to our partners

Tools we built to solve e-commerce's annoying pain points — with a focus on VTEX. Open only to our partners, right inside the portal.

Geo-AuditRedirect CheckerPageSpeed VTEXBulk coupons
The flow

How it works

From request to delivery, it all runs through the portal — simple for you, organized for us.

01

You ask

Text, audio or attachment — whatever's fastest for you, any time.

02

We organize it

It becomes an activity on the board, with a clear deadline and owner, prioritized together with you.

03

You track it

Status, hours and deliveries in real time. Check in whenever you want and you're always up to speed.

04

It's on record

Reports, meeting notes and docs always saved in the portal, ready whenever you need to check them.

The calendar is limited.
But a conversation, is irresistible.

We'll show you the portal from the inside and map out a successful partnership for your store.

Let's talk!